I lost or can't bring the credit card, if I bring my ID

Last Updated: Nov 07, 2012 04:56PM PST

To pick up your tickets at will call, you must either present the original credit card you used or a photocopy of the card.  If your card was lost or stolen, you may present any other official documentation verifying the original card number.  This can be a banking statement with your transaction or a letter obtained at your local bank branch certifying the lost or stolen credit card number.


If someone else purchased the tickets for you, please present a photocopy of their credit card and a photocopy of their photo ID.

 

If you cannot bring the proper documentation, you will not receive your tickets and will not be eligible for a refund.

Don’t worry, our friendly support team is here to help.

Can't find what your looking for, check out our how to videos.

Use the search bar to find what you are looking for.