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How Do I Obtain A Refund If The Event Is Cancelled Or Postponed?
If an event is canceled or postponed, please contact support.ticketzone.com with your refund request. If you purchased your ticket using the PayPal checkout, you mus...
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Can I transfer my ticket to another date or event?
Tickets purchased on TicketZone are not transferable to another event or date, per the terms of purchase.
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How can I see if my order was successful?
If you are unsure whether your order was successfully processed, please log into your account and click on the "Purchase History" link at the top of the page. If you do not see yo...
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I can’t print the receipt. Do I have to bring it?
While the receipt is not required to pick up your tickets at will call, it may be helpful as confirmation the order was processed successfully. You are only required to bring the o...
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I lost or can't bring the credit card, if I bring my ID
To pick up your tickets at will call, you must either present the original credit card you used or a photocopy of the card. If your card was lost or stolen, you may present any ot...
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I can’t go to the event, can I have a refund?
Unfortunately, we have a no refund policy. If the tickets are will call the party picking up the order will need to have the credit card used to purchase the tickets. If they canno...
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Is your website secure?
We are dedicated to ensuring that our site is the safest place on the web for your personal and finacial information. Our commitment to maintaining the integrity of our site is evi...
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Why is there a charge on my credit card?
Why is there a charge on my credit card? Ticket Purchasers: You probably purchased tickets to an event via ticketZone.com, clubZone.com, or one of our many affiliate webs...
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What are your terms of purchase & refund policies?
TICKETZONE TERMS OF PURCHASE TicketZone is a service that provides you with tickets to events. We do not operate these events and cannot control unforeseen circumstances whic...
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Can I have my will call tickets shipped instead?
I'm sorry but we cannot change orders from will call to shipped delivery. You need to select a shipping option at the time of purchase.