On occasion when customers receive their confirmation email the PDFs containing your ticket and receipts will not be attached or will not download. We apologize for this technical error and will work with you to resolve it as soon as possible.
Before contacting our Support Team, please check the following:
- Go to ticketZone.com
- Search for the event you purchased tickets to
- Locate the Delivery Method section
- If your event is WILL CALL - pick up at the event, you will not receive tickets. Click Here to read about WILL CALL tickets.
- If your event is Print@Home tickets, Click Here to reprint your tickets or receipt.
If you are still having issues, please Contact Support.