All ticket sales are final. Tickets and service fees are non-refundable. All ticket purchasers have agreed to our terms and conditions, which clearly state that ticket sales are final and non-refundable.
If an event is canceled or postponed, please contact firstname.lastname@example.org with your refund request. We will verify the information with the event organizers and request a refund on your behalf.
If you purchased your ticket using the PayPal checkout, you must contact the event organizer directly to receive your refund. There is a button to "Contact Organizer" on the ticket listing for the event.
If you purchased your ticket from a retail outlet, you must go to the original point of purchase to receive your refund. Please check the website of the production group planning the event for more information.