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Justin

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  • I made a duplicate purchase, can I have a refund?

    All sales are final. There are no refunds, no cancellations, no credits, no exchanges, and no transfers after the order has been made. Unforeseen circumstances beyond ticketZone's control will not ...

  • What is your exchange policy?

    All sales are final. There are no refunds, no cancellations, no credits, no exchanges, and no transfers after the order has been made. Unforeseen circumstances beyond ticketZone's control wil...

  • I forgot what email I used to create my account.

    No problem, Contact Us at support@ticketzone.com and we'll help you find your account. When you contact us please provide the following information The First and Last Name on your TicketZone.com a...

  • How do I change my email address?

    Click Here or go to https://www.ticketzone.com/profile Log In using your original email and password Enter your new email address in the Email field in your Profile Click Save All of your purchas...

  • I have a question about details of the event.

    Our website provides as much information on the event as provided to us by the event organizer. While we often have a great detail of event information on our site we also recommend checking out th...

  • How do I print my receipt?

    You can print or download your Receipt or Print@home Tickets by following these steps: Click HERE Log in to your existing TicketZone.com account Locate the event in the My Orders section Click the...

  • Do you accept cash?

    In some cases, the event you are attending may accept cash at the Box Office of the event or at the time of the event, but ticketZone.com does not accept cash for ticket purchases.  We accept all m...

  • Will Call Tickets: Frequently Asked Questions

    1. What is WILL CALL?Will Call tickets are 'tickets' you can pick up right at the event prior to the show.  You will not receive any tickets from ticketzone.com.  You will receive a receipt with yo...

  • How do I reset my password?

    To reset your password on ticketZone.com, please do the following: Go to https://ticketzone.com Click Login Under the login prompt > Click Forgot Your Password?  Type your email address that is...

  • My tickets were not attached to my email.

    On occasion when customers receive their confirmation email the PDFs containing your ticket and receipts will not be attached or will not download.  We apologize for this technical error and will w...